This page of information is for organisations that represent people who are deaf, hard of hearing, deafblind or speech-impaired and need to use the Next Generation Text (NGT) Service to make and receive phone calls.

Frequently asked questions

Can I use the information on the website on my website?

Yes, we're happy for organisations to use the information on this website to promote the NGT service. However we suggest that you link to our website rather than copying the information because it's easier to keep the information up to date.

Do I have to link to the homepage?

No, you can link to any part of the website from your website.

Can I use the videos on the website to promote the service?

Yes, you'll find homepage video on Vimeo at and all the other videos on YouTube just search for Next Generation Text Service or go to

Updated: 28 October 2015