We can tell you about all the devices you can use with the NGT app, or if you already know the device you want to use please select it from the list below:
We're showing information about NGT Lite, click here to view textphone information.
How Type & Hear using NGT Lite works
Using the Next Generation Text (NGT) Lite app running on your computer, tablet, or smartphone you type what you want to say on a phone call while using your phone to hear what the other person says.
NGT works by connecting you to a relay assistant who reads to the other person the words you've typed while you hear the other person speak.
If the other person has the NGT Lite app you'll be able to type direct to them and hear their reply without a relay assistant being connected into the call.
If the person you're talking to doesn't have a text device a relay assistants is automatically connected into your call. The relay assistant stays on the line throughout your call, or as long as they're needed. They relay the conversation by speaking your words to the other person, while you hear what the other person is saying.
Direct text conversations
Important notes when having a direct text conversation:
- Without a relay assistant NGT can't convert speech to text or text to speech. If the other person can't speak you'll have to read their typed conversation.
- If the other person is using a textphone and can speak there'll be a delay between you typing "GA" and you hearing their reply.